Rescue.img to do factory reset

Good Morning,
I have tried a few times to contact tomtom support but no luck.
I have a “unfortunately ui system has stopped” error that will not let me work with Tomtom bridge hub.
to solve needed rescue.img to be able to do the factory reset.

can someone help me in this case?

Hi!

I’m very sorry but you’ve reached out wrong TomTom department. It seems that you would like to get help with a navigation device. Please find a proper form to fill on this site: https://us.support.tomtom.com/app/contact. They for sure will be able to help you and assist you much better and quicker.

Sorry for any inconvenience.

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