Developer Inactive Error Message

HI,

I have just set up my account, and am trying to get the Static EV working for the UK. However when I run the following:

https://api.tomtom.com/electromobility/v1/static/gb?key={MY-KEY-HERE}

I get this error message “

Developer Inactive

Can anyone tell me why this is ?
I am on a free account, I thought this would count as a “non-tile” call.

You need to request for access to this API.
It is not a public one.
https://developer.tomtom.com/ev-service/request-access