400 Bad Request on one specific address

The following address can not be used as destination in the routing api.

Bosboomstraat 1
3582 KE Utrecht
(in the Netherlands)
This address has (according to the BAG) the coordinates: 52.08156123 , 5.13827178

The call to
https://api.tomtom.com/routing/1/calculateRoute/52.07157633,5.09082824:52.08156123,5.13827178?key=<my_key>
results in a “HTTP/1.1 400 Bad Request” error: Engine error while executing route request: NO_ROUTE_FOUND

This address as origin and all other addresses are no problem. It is just this address as destination.

It looks like a data problem. Can you report this via Map Share reporter?

1 Like

I did. The status is now ‘accepted’. The problem is not (yet) solved.

The final status should be “fixed”. So we need to wait till it gets this status + some time to propagate new data.

The status is now “fixed”. Waiting for the data to propagate…

Still waiting for the data to propagate…

fixed (for the second time). Still waiting for the data to propagate.

Still waiting for the data to propagate. No response on support ticket.

Still waiting for the data to propagate. Still no response on support ticket.

I have identified your report and I see that it was partially fixed. I created an internal ticket to fix this issue. I’ll let you know once I have more info.

Can you check now? I just checked at MyDrive and it looks that it is now possible to calculate a route to this address.

I’m sorry. No route found. Can you check this link?
https://api.tomtom.com/routing/1/calculateRoute/52.07157633,5.09082824:52.08156123,5.13827178?key=<my_key>
Of course, with your api-key.

It seems to be a difficult problem, taking months to solve…

Still no solution … after such a long time …